Introduction

These Terms and Conditions govern your use of the services provided by YourPharmacy.uk. By accessing or using our website, you agree to be bound by these terms. If you do not accept these terms, please refrain from using our services.

Definitions

“We/Us/Our” refers to YourPharmacy.uk.

“You/Your” refers to the customer or individual using our services.

Eligibility

By using our services, you confirm that you are over 18 years of age and legally capable of entering into binding agreements.

Services

YourPharmacy.uk provides online pharmacy services, including the sale and delivery of pharmaceutical and health-related booking services. All services are subject to availability.

Patient Contact

When you complete an order or consultation, you give us consent to contact you via; email, telephone or WhatsApp message. To ensure your safety, please only accept messages from the YourPharmacy WhatsApp Account, we will never ask for confidential data. Additionally our emails are; info@yourpharmacy.uk / sales@yourpharmacy.uk, and our phone number is 0114 400 0181.

Product Information

We strive to ensure that all product descriptions, pricing, and availability information on our website are accurate. However, errors may occur. In such cases, we will correct them promptly and notify you if your order is affected.

Payment

Payments must be made in full at the time of order placement.

We accept major credit and debit cards. Payment details are securely processed in compliance with applicable regulations.

Delivery

Delivery times are estimates between 2 to 3 days, and may vary depending on location and circumstances.We are not liable for delays caused by events beyond our control, such as weather or courier issues.

Returns and Refunds

Due to the nature of pharmaceutical products, we can only accept returns for items that are faulty or incorrectly supplied.

Refund requests must be submitted within 7 days of receiving the product.

Approved refunds will be processed within 14 business days.

Limitation of Liability

YourPharmacy.uk will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, except as required by law.

Privacy Policy

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

Contact Us

For any questions or concerns, please contact us at info@yourpharmacy.uk